Frequently Asked Questions

How to place an order?

➊ Decide if you want Glossy or Matte
➋ Choose Size
➌ Choose Display option
➍ Change Quantity if you want more than one copy
➎ Choose Print orientation
➏ Upload your image ("Choose image" button)
➐ Press "ADD TO CART" button
➑ Enjoy!

⚠️  If you see a red sign saying "UNAVAILABLE" it means that the option you chose is unavailable and you need to change the Display option if you want to continue.

How long will it take to fulfil my order?

It usually takes 3-4 business days.

What kind of metal do you use? Glossy or matte?

We are using only the best aluminum plates produced by ChromaLuxe® in USA. We offer two kinds of surfaces: glossy and matte. Both options are .04" (1.14 mm) thick. Glossy is the most popular because the shiny surface enhances the image making it look more sharp and vivid, but if you don't want your print to be reflective, you should try matte.

Can you make a custom size print for me?

Unfortunately, we do not have a proper equipment to cut metal plates in Hong Kong yet 😬

Drop shipping? International delivery?

Drop shipping is available! We can ship your print to your customer with no invoice or with custom invoicing upon request. We ship worldwide. Please, tell us the desired destination and we will try to find the best shipping option for you. You may need to pay some duties or other customs fees depending on your country of residence.

Do you accept returns?

All the prints are custom made, so we don't. Sorry la 🥺